Tag Archives: Suppliers

Supplier relationships

An important topic in any operating model design is the design and maintenance of good supplier relationships.  The first step is to decide what should be done in house versus by suppliers.  For this, use the “supplier matrix” tool.  The … Continue reading

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Supplier matrix

One of the core tools in operating model work is a supplier matrix.   The matrix helps clarify why some activities are done in house and others are subcontracted or bought in.  It also identifies those suppliers with whom the organization … Continue reading

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Designing beyond the boundaries of the firm

Operating model design, like organisation design, is primarily about designing those activities that are under the control of the organisation: the inside.  But organisations are increasingly reliant on a range of external relationships to succeed.   The implication is that operating … Continue reading

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