Tag Archives: Suppliers

Supplier matrix

One of the core tools in operating model work is a supplier matrix.   The matrix helps clarify why some activities are done in house and others are subcontracted or bought in.  It also identifies those suppliers with whom the organization … Continue reading

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Designing beyond the boundaries of the firm

Operating model design, like organisation design, is primarily about designing those activities that are under the control of the organisation: the inside.  But organisations are increasingly reliant on a range of external relationships to succeed.   The implication is that operating … Continue reading

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