Category Archives: Value chain

Process evaluation grid

In response to my recent post on the Process Owner Grid,  Richard Rawling responded that he frequently uses a tool called Process Evaluation Grid.    This tool also has the process laid out along the top of the grid – same … Continue reading

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Value chains, IT4IT and reference models

I have recently had a most rewarding exchange with Mark Smalley, who is part of a group working on IT4IT (this includes an information architecture to help IT tools interact with each other and a reference model – “an IT … Continue reading

Posted in Enterprise architects and operating models, Value chain, Value proposition | Tagged , , , , , , , , , | 3 Comments

Capability Maps vs Process Maps: Horses for courses

Those who have been following this blog will know that I have devoted four or five entries to the issue of capability maps. Mainly because I have not seen the need for them and because they can obscure the core … Continue reading

Posted in Capabilities, Value chain | Tagged , , , , , , , , | 16 Comments

How to segment for value chain analysis

In both my consulting work and teaching, I am finding that good value chain analysis is the foundation of good operating model work.   Moreover, participants on my recent course – Designing Operating Models – voted “value chain mapping” as the … Continue reading

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Value chain, capability chain or operating chain?

Over the last year I have been going round in circles in my thinking about language.   I am convinced that the best place to start when doing operating model work is with a stakeholder map that helps identify the stakeholders … Continue reading

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Capability chain – a combination of value chain and capability map

Those of you who have been reading my blog will know that I have been worrying away at the concept of a capability map.  Initially, as a business strategist, I could not really see the point of these time consuming … Continue reading

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Value Streams, Context Maps and Process Maps

I have just been reading a 2013 article by Mike Rosen of Wilton Consulting Group about “context maps”.   I don’t like the name, but the article does quite a good job of laying out a flow of analysis that is … Continue reading

Posted in Design tools, Value chain | Tagged , , , , | 1 Comment