Category Archives: Value chain

Process Maps vs Capability Models

Posted on October 16, 2022 by Andrew Campbell

Hans-Christian Grung-Olsen alerted me to an article in BP Trends by Paul Harmon titled Processes and Capabilities. So first to summarize Paul Harmon’s excellent article. He points out that a process is a sequence of work steps that produce some … Continue reading →

Posted in Capabilities, Uncategorized, Value chain | Tagged , , , | 1 Comment

Finance function operating model

Posted on April 1, 2020 by Andrew Campbell

I was recently asked to give some help to a team working on an operating model for their Finance function.  The prime objective was to upgrade the function, so that it added more value and cost significantly less.  The particular … Continue reading →

Posted in Finance function, functional alignment, Value chain | Tagged , | 16 Comments

Value Chain Maps

Posted on June 12, 2018 by Andrew Campbell

Over the years, I have become convinced that a value chain map is a more powerful and more easily accepted starting point, both in consulting and teaching, for operating model work (compared, for example, to a capability map).  This blog … Continue reading →

Posted in Value chain | Tagged , , | 17 Comments

Process evaluation grid

Posted on May 8, 2017 by Andrew Campbell

In response to my recent post on the Process Owner Grid,  Richard Rawling responded that he frequently uses a tool called Process Evaluation Grid.    This tool also has the process laid out along the top of the grid – same … Continue reading →

Posted in Process Owner Grid, Value chain | Tagged , , | 1 Comment

Value chains, IT4IT and reference models

Posted on December 21, 2016 by Andrew Campbell

I have recently had a most rewarding exchange with Mark Smalley, who is part of a group working on IT4IT (this includes an information architecture to help IT tools interact with each other and a reference model – “an IT … Continue reading →

Posted in Enterprise architects and operating models, Value chain, Value proposition | Tagged , , , , , , , , , | 3 Comments

Capability Maps vs Process Maps: Horses for courses

Posted on April 14, 2016 by Andrew Campbell

Those who have been following this blog will know that I have devoted four or five entries to the issue of capability maps. Mainly because I have not seen the need for them and because they can obscure the core … Continue reading →

Posted in Capabilities, Value chain | Tagged , , , , , , , , | 16 Comments

How to segment for value chain analysis

Posted on February 2, 2016 by Andrew Campbell

In both my consulting work and teaching, I am finding that good value chain analysis is the foundation of good operating model work.   Moreover, participants on my recent course – Designing Operating Models – voted “value chain mapping” as the … Continue reading →

Posted in Value chain | 8 Comments

Value chain, capability chain or operating chain?

Posted on January 8, 2016 by Andrew Campbell

Over the last year I have been going round in circles in my thinking about language.   I am convinced that the best place to start when doing operating model work is with a stakeholder map that helps identify the stakeholders … Continue reading →

Posted in Capabilities, Value chain | Tagged , , , , , , , , , , , | 7 Comments

Capability chain – a combination of value chain and capability map

Posted on March 12, 2015 by Andrew Campbell

Those of you who have been reading my blog will know that I have been worrying away at the concept of a capability map.  Initially, as a business strategist, I could not really see the point of these time consuming … Continue reading →

Posted in Capabilities, Value chain | 3 Comments

Value Streams, Context Maps and Process Maps

Posted on February 8, 2015 by Andrew Campbell

I have just been reading a 2013 article by Mike Rosen of Wilton Consulting Group about “context maps”.   I don’t like the name, but the article does quite a good job of laying out a flow of analysis that is … Continue reading →

Posted in Design tools, Value chain | Tagged , , , , | 1 Comment