Category Archives: Capabilities

Process Maps vs Capability Models

Posted on October 16, 2022 by Andrew Campbell

Hans-Christian Grung-Olsen alerted me to an article in BP Trends by Paul Harmon titled Processes and Capabilities. So first to summarize Paul Harmon’s excellent article. He points out that a process is a sequence of work steps that produce some … Continue reading →

Posted in Capabilities, Uncategorized, Value chain | Tagged , , , | 2 Comments

A Critique of Deloitte’s Thoughts on Operating Models

Posted on August 7, 2019 by Andrew Campbell

I have just read one of the better articles on operating models.  It is from Deloitte, and it appears to describe their approach.  I recommend it to you because it is relatively easy to understand (if you skip over the … Continue reading →

Posted in Capabilities, OM frameworks | Tagged , , , , , , | 5 Comments

One of the problems with capability maps

Posted on June 14, 2018 by Andrew Campbell

Last evening I was with Alan Crawley of Optima Partners (specialists in marketing function transformation) talking about marketing operating models.  A most stimulating discussion.   Parallel to this I have been in a LinkedIn discussion with Peter Murchland about capability maps.  … Continue reading →

Posted in Capabilities | Tagged , , , , | 30 Comments

Linking transformation projects to strategic intent

Posted on July 28, 2017 by Andrew Campbell

I spent a fascinating morning yesterday with the head of transformation design in a UK government department.  Like most government departments, the transformation is about cutting costs while improving outcomes.  The lever for achieving this is technology – in particular, … Continue reading →

Posted in Capabilities, Transformation | Tagged , , , , | 25 Comments

Capability Maps vs Process Maps: Horses for courses

Posted on April 14, 2016 by Andrew Campbell

Those who have been following this blog will know that I have devoted four or five entries to the issue of capability maps. Mainly because I have not seen the need for them and because they can obscure the core … Continue reading →

Posted in Capabilities, Value chain | Tagged , , , , , , , , | 16 Comments

Value chain, capability chain or operating chain?

Posted on January 8, 2016 by Andrew Campbell

Over the last year I have been going round in circles in my thinking about language.   I am convinced that the best place to start when doing operating model work is with a stakeholder map that helps identify the stakeholders … Continue reading →

Posted in Capabilities, Value chain | Tagged , , , , , , , , , , , | 7 Comments

Capability chain – a combination of value chain and capability map

Posted on March 12, 2015 by Andrew Campbell

Those of you who have been reading my blog will know that I have been worrying away at the concept of a capability map.  Initially, as a business strategist, I could not really see the point of these time consuming … Continue reading →

Posted in Capabilities, Value chain | 3 Comments

Value chain maps or capability maps?

Posted on January 21, 2015 by Andrew Campbell
Posted in Capabilities, Value chain | Tagged , , , , , , , , | 3 Comments

An enterprise architect’s view of capability maps

Posted on May 1, 2014 by Andrew Campbell

A good chunk of this post has been nicked from a blog by Chris Aitken from Enterprise Architects. Chris I hope you don’t mind. Copying is flattery! Chris’s blog is titled “Business Function: Does it have a place in Enterprise … Continue reading →

Posted in Capabilities, Enterprise architects and operating models | Tagged , , , , , , , | Leave a comment

Maybe there is a role for a capability map

Posted on April 16, 2014 by Andrew Campbell

Last night I was reading Roger Martin’s book “Playing to Win”. It is mainly about P&G. The chapter I focused on was the one where he talks about core capabilities. He draws on Michael Porter’s article “What is strategy?” and … Continue reading →

Posted in Capabilities, Design steps, Design tools | Tagged , , , , , | 1 Comment