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Author Archives: andrew campbell
Supplier matrix
One of the core tools in operating model work is a supplier matrix. The matrix helps clarify why some activities are done in house and others are subcontracted or bought in. It also identifies those suppliers with whom the organization … Continue reading
Process evaluation grid
In response to my recent post on the Process Owner Grid, Richard Rawling responded that he frequently uses a tool called Process Evaluation Grid. This tool also has the process laid out along the top of the grid – same … Continue reading
Posted in Process Owner Grid, Value chain
Tagged Nous Group, processes, value chain analysis
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Which way round to do the Process Owner Grid
At my most recent course on operating models, I had an ahah moment about Process Owner Grids. It is better to lay out the grid with the process steps of the value chain along the top and the organization roles … Continue reading
Posted in Process Owner Grid
Tagged Decision grid, IT Blueprint, processes, value chain analysis
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Process Owner Grid
The process owner grid is a powerful way of ensuring that links across the organization structure are not left to chance. It is similar in format to the decision grid (see a blog on this) – hence the similarity in … Continue reading
Posted in Process Owner Grid
Tagged Design tools, IT Blueprint, Organisation chart, processes, value chain analysis
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Management calendar
There are two parts to what I have been calling a management system. The first part is the management calendar and the second part is the scorecard. This blog is about the management calendar. A management calendar is a timetable … Continue reading
Management systems and accountability
I have done work on the subject of accountability which has led me to the view that a person or unit is accountable when “the stakeholders of that person/unit have the ability to reward the person for good work or … Continue reading
