Author Archives: andrew campbell

About andrew campbell

Ashridge Strategic Management Centre Focus on strategy and organisation Currently working on group-level functions and group-level strategy

One of the problems with capability maps

Posted on June 14, 2018

Last evening I was with Alan Crawley of Optima Partners (specialists in marketing function transformation) talking about marketing operating models.  A most stimulating discussion.   Parallel to this I have been in a LinkedIn discussion with Peter Murchland about capability maps.  … Continue reading →

Posted in Capabilities | Tagged , , , , | 3 Comments

Value Chain Maps

Posted on June 12, 2018

Over the years, I have become convinced that a value chain map is a more powerful and more easily accepted starting point, both in consulting and teaching, for operating model work (compared, for example, to a capability map).  This blog … Continue reading →

Posted in Value chain | Tagged , , | 15 Comments

A KPMG framework

Posted on May 4, 2018

As readers of this blog will know, I am always interested in other frameworks (other than the Operating Model Canvas) because it is often possible to learn something or to see the same issues from a new perspective. So here … Continue reading →

Posted in Business model, Operating Model Canvas | Tagged , , , , , , | Leave a comment

Operations Strategy Matrix and Operating Model Canvas

Posted on February 2, 2018

Last week I spoke at an interesting conference hosted by Loughborough.  It was to discuss their approach to operating model work – SOMS – standing for Service Operating Model Skills.  Also speaking were two consultants from OEE, who have partnered … Continue reading →

Posted in Operating Model Canvas, Value proposition | Tagged , , , | 13 Comments

The forces that are driving operating model change

Posted on January 5, 2018

At various stages in the last few years I have had a check list of trends (mainly tech trends) that managers should be considering when they are reviewing processes or operating models.  Things like “automation” or “digitization” or “mobility” or … Continue reading →

Posted in Design tools | Tagged , , , , | 2 Comments

The impact operating model work has on strategy

Posted on November 6, 2017

I am working with a client at the moment on an “operational review”.  I am still at the “explain the methodology” stage:  one of my roles is to skill up the project team so that they can use the Operating … Continue reading →

Posted in Strategy | Tagged , , , , , | Leave a comment

Operating models and agile

Posted on September 5, 2017

I recently gave a talk at the European Organization Design Forum on the topic of agile organizations.  This forced me to think deeply about what agile is and how it relates to organization design.  So let me share some of … Continue reading →

Posted in Agile and operating models | Tagged , , , , , , | 8 Comments