Author Archives: Andrew Campbell

About Andrew Campbell

Ashridge Executive Education Focus on strategy and organisation Almost retired!

The governance of design projects

I recently had an interesting conversation with Tom Cummins of PA Consulting about design governance.  He is doing some research on different approaches to design governance with the idea of creating a framework for helping organisations choose an appropriate and … Continue reading

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Process Maps vs Capability Models

Hans-Christian Grung-Olsen alerted me to an article in BP Trends by Paul Harmon titled Processes and Capabilities. So first to summarize Paul Harmon’s excellent article. He points out that a process is a sequence of work steps that produce some … Continue reading

Posted in Capabilities, Uncategorized, Value chain | Tagged , , , | 1 Comment

Design Principles: how to manage them

I have already blogged on the topic of design principles: how to get good ones; more about design principles.  But I was stimulated by some questions from Hans-Christian Grung-Olsen. Before I comment, let me clarify what I mean by “design … Continue reading

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Operating Model work is simple

Tom Graves from Tetradian has just posted a wonderfully elegant thought on LinkedIn, which I include below. He is a leading thinker in the fields of business and enterprise architecture – fields that overlap a good deal with operating models. … Continue reading

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How to design for agility

I was stimulated, by an article in the Journal of Organization Design, about how to do design work recognizing the need for agile evolution, the fact that designers do not always get it right and the fact that people don’t … Continue reading

Posted in Agile and operating models, Tips for design work | Tagged , , | 6 Comments

Thoughts about HR and Operating Models

I was stimulated by this “4 stages of HR maturity” graphic, which was shared on a LinkedIn post. I am not sure of the original source. There were more than 30 comments against the post, all of which were complimentary, … Continue reading

Posted in HR, OM frameworks | Tagged , | 2 Comments

Supplier relationships

An important topic in any operating model design is the design and maintenance of good supplier relationships.  The first step is to decide what should be done in house versus by suppliers.  For this, use the “supplier matrix” tool.  The … Continue reading

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Five guiding thoughts for good operating model work

I enjoyed reading an article by Marcia Blenko, a Bain & Co advisor, about operating model work for charities – https://www.bridgespan.org/insights/library/organizational-effectiveness/nonprofit-operating-models.  The article follows the Bain definition of an operating model, which is focused on organisation structure, accountabilities, governance, systems … Continue reading

Posted in Decision grids, Design principles, Design tools, Strategy, Tips for design work | Tagged , , , , , , , | 2 Comments

Finance function operating model

I was recently asked to give some help to a team working on an operating model for their Finance function.  The prime objective was to upgrade the function, so that it added more value and cost significantly less.  The particular … Continue reading

Posted in Finance function, functional alignment, Value chain | Tagged , | 16 Comments

The Operating Model Canvas, Kaizen and Agile

This week I was in Bologna and Vicenza helping launch the Italian edition of Operating Model Canvas.  The translation and funding for the Italian edition was provided by Kaizen Institute: who support companies wanting to improve their operations.  I was … Continue reading

Posted in Operating Model Canvas | Tagged , , , | 4 Comments