Author Archives: Andrew Campbell

About Andrew Campbell

Ashridge Executive Education Focus on strategy and organisation Almost retired!

The governance of design projects

Posted on November 14, 2022 by Andrew Campbell

I recently had an interesting conversation with Tom Cummins of PA Consulting about design governance.  He is doing some research on different approaches to design governance with the idea of creating a framework for helping organisations choose an appropriate and … Continue reading →

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Process Maps vs Capability Models

Posted on October 16, 2022 by Andrew Campbell

Hans-Christian Grung-Olsen alerted me to an article in BP Trends by Paul Harmon titled Processes and Capabilities. So first to summarize Paul Harmon’s excellent article. He points out that a process is a sequence of work steps that produce some … Continue reading →

Posted in Capabilities, Uncategorized, Value chain | Tagged , , , | 1 Comment

Design Principles: how to manage them

Posted on January 1, 2022 by Andrew Campbell

I have already blogged on the topic of design principles: how to get good ones; more about design principles.  But I was stimulated by some questions from Hans-Christian Grung-Olsen. Before I comment, let me clarify what I mean by “design … Continue reading →

Posted in Uncategorized | Tagged | 1 Comment

Operating Model work is simple

Posted on November 27, 2021 by Andrew Campbell

Tom Graves from Tetradian has just posted a wonderfully elegant thought on LinkedIn, which I include below. He is a leading thinker in the fields of business and enterprise architecture – fields that overlap a good deal with operating models. … Continue reading →

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How to design for agility

Posted on January 9, 2021 by Andrew Campbell

I was stimulated, by an article in the Journal of Organization Design, about how to do design work recognizing the need for agile evolution, the fact that designers do not always get it right and the fact that people don’t … Continue reading →

Posted in Agile and operating models, Tips for design work | Tagged , , | 6 Comments

Thoughts about HR and Operating Models

Posted on December 3, 2020 by Andrew Campbell

I was stimulated by this “4 stages of HR maturity” graphic, which was shared on a LinkedIn post. I am not sure of the original source. There were more than 30 comments against the post, all of which were complimentary, … Continue reading →

Posted in HR, OM frameworks | Tagged , | 2 Comments

Supplier relationships

Posted on June 24, 2020 by Andrew Campbell

An important topic in any operating model design is the design and maintenance of good supplier relationships.  The first step is to decide what should be done in house versus by suppliers.  For this, use the “supplier matrix” tool.  The … Continue reading →

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Five guiding thoughts for good operating model work

Posted on June 15, 2020 by Andrew Campbell

I enjoyed reading an article by Marcia Blenko, a Bain & Co advisor, about operating model work for charities – https://www.bridgespan.org/insights/library/organizational-effectiveness/nonprofit-operating-models.  The article follows the Bain definition of an operating model, which is focused on organisation structure, accountabilities, governance, systems … Continue reading →

Posted in Decision grids, Design principles, Design tools, Strategy, Tips for design work | Tagged , , , , , , , | 2 Comments

Finance function operating model

Posted on April 1, 2020 by Andrew Campbell

I was recently asked to give some help to a team working on an operating model for their Finance function.  The prime objective was to upgrade the function, so that it added more value and cost significantly less.  The particular … Continue reading →

Posted in Finance function, functional alignment, Value chain | Tagged , | 16 Comments

The Operating Model Canvas, Kaizen and Agile

Posted on February 22, 2020 by Andrew Campbell

This week I was in Bologna and Vicenza helping launch the Italian edition of Operating Model Canvas.  The translation and funding for the Italian edition was provided by Kaizen Institute: who support companies wanting to improve their operations.  I was … Continue reading →

Posted in Operating Model Canvas | Tagged , , , | 4 Comments