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Category Archives: Design steps
Process improvement and operating models
I have been stimulated by an article by Craig Tickel of GoLean6Sigma that argues that there are only 5 ways to improve a process: Reduce Non-Value-Added Steps Improve the Measurement System Reduce Common Cause Variation Reduce Special Cause Variation Move … Continue reading
When to do organisation design in operating model work
I was discussing my last post about capability maps with David Winders and we got into a discussion about the timing of work o organisation structure. David was explaining that one of the benefits of capability maps is that it … Continue reading
Posted in Design steps, Organisation model
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Building up an operating model
Mark and I had a really strong group for our operating models course last week. So we learnt as much as they did. We had the chief executive of a business, a consultant from Capgemini, another from Grant Thornton, a … Continue reading
Posted in Design steps
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Design Thinking is not Design
Most of the ideas in this post have been stolen from Marcio Dupont’s blog on May 1, 2014. Design Thinking has become a bit of a craze in both Business Schools and companies. But design work is more than design … Continue reading
Ashridge on Operating Models 