Category Archives: Design tools

More on business models and operating models

I recently came across Deloitte’s framework for business models and operating models (see exhibit below).   I was quite taken by the framework and began to think about what it is missing and why or whether my framework is better.   It … Continue reading

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How to clarify strategy

When designing an operating model or business architecture, the team are often confronted with the issue of needing to clarify the strategy. For example, how many new service areas is the company planning to develop or how important are back … Continue reading

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Design principles – how do you get good ones?

Most experts on organisation design or operating model design or enterprise architecture will tell you that you need to define your “design principles” or “design criteria” before you start developing solutions.   The design principles tell you what “good” looks like.  … Continue reading

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What is the role of a capability map?

I have been thinking about capability maps. One of the participants on my course Designing Operating Models http://www.ashridge.org.uk/dom had a consultant do a big capability map as the first step in designing a TOM. I think it is also one … Continue reading

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Design process

I am in the middle of designing a course on Operating Model Design for a client. So I have been observing my behaviour. I understand what the client wants, but there are lots of ways of achieving the end result. … Continue reading

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Understanding design principles

I had always thought of design principles as objectives that help the designer choose between options. But, as I worked, I realised that design principles only provide guidance towards an acceptable solution space. Within that space there are still many … Continue reading

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Object oriented design

I am probably the only person on the planet who had not heard of object oriented design. But, today I did learn a bit about it. Forgive me if I have the wrong end of the stick! So, the idea … Continue reading

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