Tag Archives: stakeholders

The impact operating model work has on strategy

I am working with a client at the moment on an “operational review”.  I am still at the “explain the methodology” stage:  one of my roles is to skill up the project team so that they can use the Operating … Continue reading

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Management systems and accountability

I have done work on the subject of accountability which has led me to the view that a person or unit is accountable when “the stakeholders of that person/unit have the ability to reward the person for good work or … Continue reading

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Locations footprint

Location is one of the spaces on the Operating Model Canvas.  But I have not blogged about locations at any point.  This is partly because the topic is pretty self explanatory, and partly because I have found other parts of … Continue reading

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Lean6Sigma and operating models

I was stimulated by a LinkedIn discussion about how to ensure the customer is part of thinking about waste.  The answer of course is obvious – the customer is at the heart of all judgments about waste.  If an activity … Continue reading

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Tools for examining an existing or proposed operating model

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Value chain, capability chain or operating chain?

Over the last year I have been going round in circles in my thinking about language.   I am convinced that the best place to start when doing operating model work is with a stakeholder map that helps identify the stakeholders … Continue reading

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Design Principles that guide the design

I have already completed three blogs on the topic of design principles – design principles – how to get good ones, more on design principles and understanding design principles  .   But I was recently approached by my son, who is … Continue reading

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Stakeholders and operating models

I had an insight as a result of a meeting with Angela Frith from Woolworths in Australia.  Angela was spending a couple of days with me to talk about operating models.   I was sharing my tools.   One tool, which I … Continue reading

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Business process hierarchy and operating models

Here are three charts that I have stolen from Paul Harmon’s blog at BP Trends.   Paul I have not asked permission, but if you object, I will take them out and just refer people to your site.   So please go … Continue reading

Posted in Design tools, Lean, Op Excellence and Op Model, Levels of design, Value chain | Tagged , , , , , , | 3 Comments

Thoughts about the Open Group’s new Business Reference Model

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