Tag Archives: design process

The governance of design projects

I recently had an interesting conversation with Tom Cummins of PA Consulting about design governance.  He is doing some research on different approaches to design governance with the idea of creating a framework for helping organisations choose an appropriate and … Continue reading

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Five guiding thoughts for good operating model work

I enjoyed reading an article by Marcia Blenko, a Bain & Co advisor, about operating model work for charities – https://www.bridgespan.org/insights/library/organizational-effectiveness/nonprofit-operating-models.  The article follows the Bain definition of an operating model, which is focused on organisation structure, accountabilities, governance, systems … Continue reading

Posted in Decision grids, Design principles, Design tools, Strategy, Tips for design work | Tagged , , , , , , , | 2 Comments

Value chains, IT4IT and reference models

I have recently had a most rewarding exchange with Mark Smalley, who is part of a group working on IT4IT (this includes an information architecture to help IT tools interact with each other and a reference model – “an IT … Continue reading

Posted in Enterprise architects and operating models, Value chain, Value proposition | Tagged , , , , , , , , , | 3 Comments

Stakeholders and operating models

I had an insight as a result of a meeting with Angela Frith from Woolworths in Australia.  Angela was spending a couple of days with me to talk about operating models.   I was sharing my tools.   One tool, which I … Continue reading

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Why Design Thinking helps Operating Model work

I have been reading Jeane Lidtka’s book “Designing for Growth” and wanted to share some of her insights.   I also did Jeane’s on-line course – a Darden course with Coursera – which I highly recommend (well, I did not complete … Continue reading

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Value chain maps or capability maps?

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The importance of starting with value chains

I am siting in Singapore overlooking the straights from Sentosa Island, about to contribute to a conference. (Sorry to boast but the view is … distracting)   But still time for a blog on operating models. Mark Lancelott of PA … Continue reading

Posted in Design principles, Design steps, Value chain | Tagged , , , , , | 1 Comment

Do small companies have operating models?

The following is stolen from a post by Peter Murchland in a discussion group in LinkeIn’s The Enterprise Architecture Network. Thank you Peter and apologies for the changes I have made to your insightful comments. In a new organisation, the … Continue reading

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Design Thinking is not Design

Most of the ideas in this post have been stolen from Marcio Dupont’s blog on May 1, 2014. Design Thinking has become a bit of a craze in both Business Schools and companies. But design work is more than design … Continue reading

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How much detail do you need

This is a re-post of a previous blog that I have had to trash because it was attracting a stream of spam.  If you have read it before – my apologies. In a recent workshop, we were working on operating … Continue reading

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