Category Archives: Design tools

BCG’s approach to operating models

The Boston Consulting Group recently produced a report on the asset management industry.   The report has all sorts of insights about this industry, but it also has interesting material on BCG’s approach to operating model thinking.  I include a couple … Continue reading

Posted in Design tools | Tagged , , , , , | 1 Comment

Business process hierarchy and operating models

Here are three charts that I have stolen from Paul Harmon’s blog at BP Trends.   Paul I have not asked permission, but if you object, I will take them out and just refer people to your site.   So please go … Continue reading

Posted in Design tools, Lean, Op Excellence and Op Model, Levels of design, Value chain | Tagged , , , , , , | 3 Comments

Operating model diagrams

Not many people write simply about a subject like operating models.   So I am reproducing here a blog by Jonathan Hammond of Knadel.  Jonathan does a great job of demistifying the task of generating a good diagram of your operating … Continue reading

Posted in Design tools | Tagged , , , , , , , , , , , | 1 Comment

Choosing good process owners

This post is a repeat of one from June 4 – because it has a readability glitch.  One test of a good operating model is the process owner test: “do you have a list of your most important processes and … Continue reading

Posted in Design tools | Leave a comment

Enterprise architecture, frameworks and operating models?

There has been a long discussion on LinkedIn about Enterprise Architecture and TOGAF – more than 400 comments!    What follows is stolen mainly from a comment by John Tieso – thank you John.  For those who do not normally use … Continue reading

Posted in Design tools, Enterprise architects and operating models | Tagged , , | 7 Comments

How much detail do you need

This is a re-post of a previous blog that I have had to trash because it was attracting a stream of spam.  If you have read it before – my apologies. In a recent workshop, we were working on operating … Continue reading

Posted in Design steps, Design tools | Tagged , , | Leave a comment

Maybe there is a role for a capability map

Last night I was reading Roger Martin’s book “Playing to Win”. It is mainly about P&G. The chapter I focused on was the one where he talks about core capabilities. He draws on Michael Porter’s article “What is strategy?” and … Continue reading

Posted in Capabilities, Design steps, Design tools | Tagged , , , , , | 1 Comment