Monthly Archives: February 2016

What is functional alignment in an operating model

I have cut and pasted below a bit of an interview by Martha Heller of CIO with Jim BuBois, CIO Microsoft.  I hope I am not transgressing copyright!   But what Jim says is such a good example of IT being … Continue reading

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Tools for examining an existing or proposed operating model

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How to segment for value chain analysis

In both my consulting work and teaching, I am finding that good value chain analysis is the foundation of good operating model work.   Moreover, participants on my recent course – Designing Operating Models – voted “value chain mapping” as the … Continue reading

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