Tag Archives: process of design

How to work with someone who does not understand operating models?

Today I was asked an interesting question.  How can one engage senior managers in the importance of doing operating model work?   My answer was that this is the wrong question, and I gave the analogy of a carpenter.   If someone … Continue reading

Posted in Design steps, Getting a brief from the client | Tagged , , | 2 Comments

Eleven visuals that communicate an operating model.

As some of you may know, I am writing a book on operating models, which will probably be called “Operating Model Canvas” – to connect with the “Business Model Canvas”.  I am also making this the center piece of my … Continue reading

Posted in Design tools, Operating Model Canvas | Tagged , , , , , , , , , , , | 26 Comments

Tools for examining an existing or proposed operating model

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Working on an operating model

In a recent LinkedIn discussion, Don Hutcheson raised the question of the role of organisation charts in Enterprise Architecture (which for me is just operating model work!) There were some interesting responses, which stimulated me to add this post (edited … Continue reading

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Value Streams, Context Maps and Process Maps

I have just been reading a 2013 article by Mike Rosen of Wilton Consulting Group about “context maps”.   I don’t like the name, but the article does quite a good job of laying out a flow of analysis that is … Continue reading

Posted in Design tools, Value chain | Tagged , , , , | 1 Comment

Levels and actors in the design process

I was stimulated by two recent inputs.  One was my two day course Designing Operating Models which ran at the end of April.   Great inputs from participants.  The second is a discussion on LinkedIn about the difference between architects and … Continue reading

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How much detail do you need

This is a re-post of a previous blog that I have had to trash because it was attracting a stream of spam.  If you have read it before – my apologies. In a recent workshop, we were working on operating … Continue reading

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