Category Archives: Design steps

Building up an operating model

Mark and I had a really strong group for our operating models course last week.   So we learnt as much as they did.  We had the chief executive of a business, a consultant from Capgemini, another from Grant Thornton, a … Continue reading

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Do small companies have operating models?

The following is stolen from a post by Peter Murchland in a discussion group in LinkeIn’s The Enterprise Architecture Network. Thank you Peter and apologies for the changes I have made to your insightful comments. In a new organisation, the … Continue reading

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Design Thinking is not Design

Most of the ideas in this post have been stolen from Marcio Dupont’s blog on May 1, 2014. Design Thinking has become a bit of a craze in both Business Schools and companies. But design work is more than design … Continue reading

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Levels and actors in the design process

I was stimulated by two recent inputs.  One was my two day course Designing Operating Models which ran at the end of April.   Great inputs from participants.  The second is a discussion on LinkedIn about the difference between architects and … Continue reading

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How much detail do you need

This is a re-post of a previous blog that I have had to trash because it was attracting a stream of spam.  If you have read it before – my apologies. In a recent workshop, we were working on operating … Continue reading

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Maybe there is a role for a capability map

Last night I was reading Roger Martin’s book “Playing to Win”. It is mainly about P&G. The chapter I focused on was the one where he talks about core capabilities. He draws on Michael Porter’s article “What is strategy?” and … Continue reading

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Some thoughts on the process of design

I have realised over the years that the flow charts we put together to describe the work steps of a design project, which look very neat, dovetail into each other and make all kinds of rational logic, don’t describe what … Continue reading

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