At various stages in the last few years I have had a check list of trends (mainly tech trends) that managers should be considering when they are reviewing processes or operating models. Things like “automation” or “digitization” or “mobility” or … Continue reading
I came across some interesting data from a report by PEX . The PEX researchers spoke to 400 people in process or operational improvement rolls in July 2014. One of the questions they asked was about terminology. What is the … Continue reading
The following is mostly stolen from Don Reinertsen’s article “Going to Gemba”. But it is worth stealing! Thank you Don. In lean methodology, the way to get enough knowledge about details is to “go to gemba”. This means going to … Continue reading
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