Tag Archives: capability maps

Process Maps vs Capability Models

Posted on October 16, 2022 by Andrew Campbell

Hans-Christian Grung-Olsen alerted me to an article in BP Trends by Paul Harmon titled Processes and Capabilities. So first to summarize Paul Harmon’s excellent article. He points out that a process is a sequence of work steps that produce some … Continue reading →

Posted in Capabilities, Uncategorized, Value chain | Tagged , , , | 2 Comments

A Critique of Deloitte’s Thoughts on Operating Models

Posted on August 7, 2019 by Andrew Campbell

I have just read one of the better articles on operating models.  It is from Deloitte, and it appears to describe their approach.  I recommend it to you because it is relatively easy to understand (if you skip over the … Continue reading →

Posted in Capabilities, OM frameworks | Tagged , , , , , , | 5 Comments

One of the problems with capability maps

Posted on June 14, 2018 by Andrew Campbell

Last evening I was with Alan Crawley of Optima Partners (specialists in marketing function transformation) talking about marketing operating models.  A most stimulating discussion.   Parallel to this I have been in a LinkedIn discussion with Peter Murchland about capability maps.  … Continue reading →

Posted in Capabilities | Tagged , , , , | 30 Comments

Linking transformation projects to strategic intent

Posted on July 28, 2017 by Andrew Campbell

I spent a fascinating morning yesterday with the head of transformation design in a UK government department.  Like most government departments, the transformation is about cutting costs while improving outcomes.  The lever for achieving this is technology – in particular, … Continue reading →

Posted in Capabilities, Transformation | Tagged , , , , | 25 Comments

Capability Maps vs Process Maps: Horses for courses

Posted on April 14, 2016 by Andrew Campbell

Those who have been following this blog will know that I have devoted four or five entries to the issue of capability maps. Mainly because I have not seen the need for them and because they can obscure the core … Continue reading →

Posted in Capabilities, Value chain | Tagged , , , , , , , , | 16 Comments

Value chain, capability chain or operating chain?

Posted on January 8, 2016 by Andrew Campbell

Over the last year I have been going round in circles in my thinking about language.   I am convinced that the best place to start when doing operating model work is with a stakeholder map that helps identify the stakeholders … Continue reading →

Posted in Capabilities, Value chain | Tagged , , , , , , , , , , , | 7 Comments

Working on an operating model

Posted on May 6, 2015 by Andrew Campbell

In a recent LinkedIn discussion, Don Hutcheson raised the question of the role of organisation charts in Enterprise Architecture (which for me is just operating model work!) There were some interesting responses, which stimulated me to add this post (edited … Continue reading →

Posted in Design tools | Tagged , , , , , , , , , , | 2 Comments

Value chain maps or capability maps?

Posted on January 21, 2015 by Andrew Campbell
Posted in Capabilities, Value chain | Tagged , , , , , , , , | 3 Comments

Operating model diagrams

Posted on June 20, 2014 by Andrew Campbell

Not many people write simply about a subject like operating models.   So I am reproducing here a blog by Jonathan Hammond of Knadel.  Jonathan does a great job of demistifying the task of generating a good diagram of your operating … Continue reading →

Posted in Design tools | Tagged , , , , , , , , , , , | 1 Comment

Do small companies have operating models?

Posted on June 15, 2014 by Andrew Campbell

The following is stolen from a post by Peter Murchland in a discussion group in LinkeIn’s The Enterprise Architecture Network. Thank you Peter and apologies for the changes I have made to your insightful comments. In a new organisation, the … Continue reading →

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