Tag Archives: activities

Decision Grids

Posted on February 21, 2017 by Andrew Campbell

Decision Grids An important tool in both operating model work and organisation design work is the decision grid.   The format is simple. Place the decisions you want to consider down the left hand side of a table and the organisation … Continue reading →

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Capability Maps vs Process Maps: Horses for courses

Posted on April 14, 2016 by Andrew Campbell

Those who have been following this blog will know that I have devoted four or five entries to the issue of capability maps. Mainly because I have not seen the need for them and because they can obscure the core … Continue reading →

Posted in Capabilities, Value chain | Tagged , , , , , , , , | 16 Comments

Value chain, capability chain or operating chain?

Posted on January 8, 2016 by Andrew Campbell

Over the last year I have been going round in circles in my thinking about language.   I am convinced that the best place to start when doing operating model work is with a stakeholder map that helps identify the stakeholders … Continue reading →

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Working on an operating model

Posted on May 6, 2015 by Andrew Campbell

In a recent LinkedIn discussion, Don Hutcheson raised the question of the role of organisation charts in Enterprise Architecture (which for me is just operating model work!) There were some interesting responses, which stimulated me to add this post (edited … Continue reading →

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Value chain maps or capability maps?

Posted on January 21, 2015 by Andrew Campbell
Posted in Capabilities, Value chain | Tagged , , , , , , , , | 3 Comments

Operating model diagrams

Posted on June 20, 2014 by Andrew Campbell

Not many people write simply about a subject like operating models.   So I am reproducing here a blog by Jonathan Hammond of Knadel.  Jonathan does a great job of demistifying the task of generating a good diagram of your operating … Continue reading →

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Maybe there is a role for a capability map

Posted on April 16, 2014 by Andrew Campbell

Last night I was reading Roger Martin’s book “Playing to Win”. It is mainly about P&G. The chapter I focused on was the one where he talks about core capabilities. He draws on Michael Porter’s article “What is strategy?” and … Continue reading →

Posted in Capabilities, Design steps, Design tools | Tagged , , , , , | 1 Comment

What is the role of a capability map?

Posted on February 4, 2014 by Andrew Campbell

I have been thinking about capability maps. One of the participants on my course Designing Operating Models http://www.ashridge.org.uk/dom had a consultant do a big capability map as the first step in designing a TOM. I think it is also one … Continue reading →

Posted in Capabilities, Design steps, Design tools | Tagged , , , | 6 Comments