Category Archives: Value chain

Value Streams, Context Maps and Process Maps

I have just been reading a 2013 article by Mike Rosen of Wilton Consulting Group about “context maps”.   I don’t like the name, but the article does quite a good job of laying out a flow of analysis that is … Continue reading

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Value chain maps or capability maps?

Posted in Capabilities, Value chain | Tagged , , , , , , , , | 3 Comments

More on value chain maps

At the recent course I run, Designing Operating Models, Mark Lancelott and I put our views on the importance of value chains to the test.   We started the tools part of the course with the following exercise 1.  Choose a … Continue reading

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The importance of starting with value chains

I am siting in Singapore overlooking the straights from Sentosa Island, about to contribute to a conference. (Sorry to boast but the view is … distracting)   But still time for a blog on operating models. Mark Lancelott of PA … Continue reading

Posted in Design principles, Design steps, Value chain | Tagged , , , , , | 1 Comment

Business process hierarchy and operating models

Here are three charts that I have stolen from Paul Harmon’s blog at BP Trends.   Paul I have not asked permission, but if you object, I will take them out and just refer people to your site.   So please go … Continue reading

Posted in Design tools, Lean, Op Excellence and Op Model, Levels of design, Value chain | Tagged , , , , , , | 3 Comments

Value chains and operating models

At a recent workshop we were using value chain analysis to help us with operating model design. This has made me wonder whether it might be possible to do this work in a more structured way. The idea in my … Continue reading

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The role of processes in an operating model

How far should an operating model include information about processes? The answer to this comes from two directions. First it is a question of levels of design. At the highest level of design, the only process that is relevant is … Continue reading

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