Category Archives: Value chain

Value chain maps or capability maps?

Posted on January 21, 2015 by Andrew Campbell
Posted in Capabilities, Value chain | Tagged , , , , , , , , | 3 Comments

More on value chain maps

Posted on January 19, 2015 by Andrew Campbell

At the recent course I run, Designing Operating Models, Mark Lancelott and I put our views on the importance of value chains to the test.   We started the tools part of the course with the following exercise 1.  Choose a … Continue reading →

Posted in Value chain | Tagged , , , , , , , | 4 Comments

The importance of starting with value chains

Posted on November 22, 2014 by Andrew Campbell

I am siting in Singapore overlooking the straights from Sentosa Island, about to contribute to a conference. (Sorry to boast but the view is … distracting)   But still time for a blog on operating models. Mark Lancelott of PA … Continue reading →

Posted in Design principles, Design steps, Value chain | Tagged , , , , , | 1 Comment

Business process hierarchy and operating models

Posted on July 11, 2014 by Andrew Campbell

Here are three charts that I have stolen from Paul Harmon’s blog at BP Trends.   Paul I have not asked permission, but if you object, I will take them out and just refer people to your site.   So please go … Continue reading →

Posted in Design tools, Lean, Op Excellence and Op Model, Levels of design, Value chain | Tagged , , , , , , | 3 Comments

Value chains and operating models

Posted on February 28, 2014 by Andrew Campbell

At a recent workshop we were using value chain analysis to help us with operating model design. This has made me wonder whether it might be possible to do this work in a more structured way. The idea in my … Continue reading →

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The role of processes in an operating model

Posted on February 17, 2014 by Andrew Campbell

How far should an operating model include information about processes? The answer to this comes from two directions. First it is a question of levels of design. At the highest level of design, the only process that is relevant is … Continue reading →

Posted in Lean, Op Excellence and Op Model, Levels of design, Value chain | Leave a comment