Tag Archives: value chain analysis

Process Maps vs Capability Models

Hans-Christian Grung-Olsen alerted me to an article in BP Trends by Paul Harmon titled Processes and Capabilities. So first to summarize Paul Harmon’s excellent article. He points out that a process is a sequence of work steps that produce some … Continue reading

Posted in Capabilities, Uncategorized, Value chain | Tagged , , , | 1 Comment

Operating Model work is simple

Tom Graves from Tetradian has just posted a wonderfully elegant thought on LinkedIn, which I include below. He is a leading thinker in the fields of business and enterprise architecture – fields that overlap a good deal with operating models. … Continue reading

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Value Chain Maps

Over the years, I have become convinced that a value chain map is a more powerful and more easily accepted starting point, both in consulting and teaching, for operating model work (compared, for example, to a capability map).  This blog … Continue reading

Posted in Value chain | Tagged , , | 17 Comments

The impact operating model work has on strategy

I am working with a client at the moment on an “operational review”.  I am still at the “explain the methodology” stage:  one of my roles is to skill up the project team so that they can use the Operating … Continue reading

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Linking transformation projects to strategic intent

I spent a fascinating morning yesterday with the head of transformation design in a UK government department.  Like most government departments, the transformation is about cutting costs while improving outcomes.  The lever for achieving this is technology – in particular, … Continue reading

Posted in Capabilities, Transformation | Tagged , , , , | 25 Comments

Process evaluation grid

In response to my recent post on the Process Owner Grid,  Richard Rawling responded that he frequently uses a tool called Process Evaluation Grid.    This tool also has the process laid out along the top of the grid – same … Continue reading

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Which way round to do the Process Owner Grid

At my most recent course on operating models,  I had an ahah moment about Process Owner Grids.  It is better to lay out the grid with the process steps of the value chain along the top and the organization roles … Continue reading

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Process Owner Grid

The process owner grid is a powerful way of ensuring that links across the organization structure are not left to chance. It is similar in format to the decision grid (see a blog on this) – hence the similarity in … Continue reading

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Value chains, IT4IT and reference models

I have recently had a most rewarding exchange with Mark Smalley, who is part of a group working on IT4IT (this includes an information architecture to help IT tools interact with each other and a reference model – “an IT … Continue reading

Posted in Enterprise architects and operating models, Value chain, Value proposition | Tagged , , , , , , , , , | 3 Comments

Eleven visuals that communicate an operating model.

As some of you may know, I am writing a book on operating models, which will probably be called “Operating Model Canvas” – to connect with the “Business Model Canvas”.  I am also making this the center piece of my … Continue reading

Posted in Design tools, Operating Model Canvas | Tagged , , , , , , , , , , , | 26 Comments