Tag Archives: process of design

Maybe there is a role for a capability map

Posted on April 16, 2014 by Andrew Campbell

Last night I was reading Roger Martin’s book “Playing to Win”. It is mainly about P&G. The chapter I focused on was the one where he talks about core capabilities. He draws on Michael Porter’s article “What is strategy?” and … Continue reading →

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Working with the Client/Sponsor to get a good brief

Posted on April 15, 2014 by Andrew Campbell

Last week I was leading a workshop, mainly for training purposes, but we used a live organisation issue.   A recently appointed manager volunteered his organisation partly because he was planning to make some significant changes, partly because his organisation was … Continue reading →

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Some thoughts on the process of design

Posted on April 2, 2014 by Andrew Campbell

I have realised over the years that the flow charts we put together to describe the work steps of a design project, which look very neat, dovetail into each other and make all kinds of rational logic, don’t describe what … Continue reading →

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How to get enough information about the detail

Posted on March 17, 2014 by Andrew Campbell

The following is mostly stolen from Don Reinertsen’s article “Going to Gemba”.  But it is worth stealing!  Thank you Don. In lean methodology, the way to get enough knowledge about details is to “go to gemba”.  This means going to … Continue reading →

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Designing top down and bottom up

Posted on February 24, 2014 by Andrew Campbell

It is not possible to design everything at once. So should you start at the top and work down or start at the bottom and work up? Form follows function suggests that you should start at the top – what … Continue reading →

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What is the role of a capability map?

Posted on February 4, 2014 by Andrew Campbell

I have been thinking about capability maps. One of the participants on my course Designing Operating Models http://www.ashridge.org.uk/dom had a consultant do a big capability map as the first step in designing a TOM. I think it is also one … Continue reading →

Posted in Capabilities, Design steps, Design tools | Tagged , , , | 6 Comments