Author Archives: Andrew Campbell

Unknown's avatar

About Andrew Campbell

Ashridge Executive Education Focus on strategy and organisation Almost retired!

Management calendar

Posted on February 27, 2017 by Andrew Campbell

There are two parts to what I have been calling a management system.  The first part is the management calendar and the second part is the scorecard.  This blog is about the management calendar. A management calendar is a timetable … Continue reading →

Posted in Management system | Tagged , , | 3 Comments

High-level IT Blueprint

Posted on February 25, 2017 by Andrew Campbell

What does a project on a high-level operating model need to say about IT?  And what does it need to deliver to the IT architecture team?  This is the focus of this blog.   The detailed work on IT architecture and … Continue reading →

Posted in IT Blueprint | Tagged , , , , , , | Leave a comment

Management systems and accountability

Posted on February 24, 2017 by Andrew Campbell

I have done work on the subject of accountability which has led me to the view that a person or unit is accountable when “the stakeholders of that person/unit have the ability to reward the person for good work or … Continue reading →

Posted in Management system | Tagged , , | Leave a comment

Decision Grids

Posted on February 21, 2017 by Andrew Campbell

Decision Grids An important tool in both operating model work and organisation design work is the decision grid.   The format is simple. Place the decisions you want to consider down the left hand side of a table and the organisation … Continue reading →

Posted in Decision grids | Tagged , , , | Leave a comment

Locations footprint

Posted on February 20, 2017 by Andrew Campbell

Location is one of the spaces on the Operating Model Canvas.  But I have not blogged about locations at any point.  This is partly because the topic is pretty self explanatory, and partly because I have found other parts of … Continue reading →

Posted in Locations | Tagged , , , | Leave a comment

Process improvement and operating models

Posted on February 8, 2017 by Andrew Campbell

I have been stimulated by an article by Craig Tickel of GoLean6Sigma that argues that there are only 5 ways to improve a process: Reduce Non-Value-Added Steps Improve the Measurement System Reduce Common Cause Variation Reduce Special Cause Variation Move … Continue reading →

Posted in Design steps, Lean, Op Excellence and Op Model | 2 Comments

Lean6Sigma and operating models

Posted on February 3, 2017 by Andrew Campbell

I was stimulated by a LinkedIn discussion about how to ensure the customer is part of thinking about waste.  The answer of course is obvious – the customer is at the heart of all judgments about waste.  If an activity … Continue reading →

Posted in Lean, Op Excellence and Op Model, stakeholders | Tagged , , , , , , | Leave a comment

People Models

Posted on January 23, 2017 by Andrew Campbell

One of the problems I have been working on is a way of thinking about people models.  I have had two stimuli.  First my son worked for Mark Warner (the holiday company) one summer and I was amazed to learn … Continue reading →

Posted in People model | 3 Comments

Organisation charts as organisation models

Posted on January 23, 2017 by Andrew Campbell

Click on the title and then on the link provided to see a separate article on this topic

Posted in Organisation model | Leave a comment

Value chains, IT4IT and reference models

Posted on December 21, 2016 by Andrew Campbell

I have recently had a most rewarding exchange with Mark Smalley, who is part of a group working on IT4IT (this includes an information architecture to help IT tools interact with each other and a reference model – “an IT … Continue reading →

Posted in Enterprise architects and operating models, Value chain, Value proposition | Tagged , , , , , , , , , | 3 Comments