Tag Archives: Target customers

Lean6Sigma and operating models

I was stimulated by a LinkedIn discussion about how to ensure the customer is part of thinking about waste.  The answer of course is obvious – the customer is at the heart of all judgments about waste.  If an activity … Continue reading

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Stakeholders and operating models

I had an insight as a result of a meeting with Angela Frith from Woolworths in Australia.  Angela was spending a couple of days with me to talk about operating models.   I was sharing my tools.   One tool, which I … Continue reading

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More on business models and operating models

I recently came across Deloitte’s framework for business models and operating models (see exhibit below).   I was quite taken by the framework and began to think about what it is missing and why or whether my framework is better.   It … Continue reading

Posted in Business model, Design tools, Enterprise architects and operating models, Strategy | Tagged , , , , , , , , , , | 2 Comments