Tag Archives: Value proposition

A Critique of Deloitte’s Thoughts on Operating Models

Posted on August 7, 2019 by Andrew Campbell

I have just read one of the better articles on operating models.  It is from Deloitte, and it appears to describe their approach.  I recommend it to you because it is relatively easy to understand (if you skip over the … Continue reading →

Posted in Capabilities, OM frameworks | Tagged , , , , , , | 5 Comments

Value Chain Maps

Posted on June 12, 2018 by Andrew Campbell

Over the years, I have become convinced that a value chain map is a more powerful and more easily accepted starting point, both in consulting and teaching, for operating model work (compared, for example, to a capability map).  This blog … Continue reading →

Posted in Value chain | Tagged , , | 17 Comments

Lean6Sigma and operating models

Posted on February 3, 2017 by Andrew Campbell

I was stimulated by a LinkedIn discussion about how to ensure the customer is part of thinking about waste.  The answer of course is obvious – the customer is at the heart of all judgments about waste.  If an activity … Continue reading →

Posted in Lean, Op Excellence and Op Model, stakeholders | Tagged , , , , , , | Leave a comment

Value chains, IT4IT and reference models

Posted on December 21, 2016 by Andrew Campbell

I have recently had a most rewarding exchange with Mark Smalley, who is part of a group working on IT4IT (this includes an information architecture to help IT tools interact with each other and a reference model – “an IT … Continue reading →

Posted in Enterprise architects and operating models, Value chain, Value proposition | Tagged , , , , , , , , , | 3 Comments

More on business models and operating models

Posted on April 12, 2014 by Andrew Campbell

I recently came across Deloitte’s framework for business models and operating models (see exhibit below).   I was quite taken by the framework and began to think about what it is missing and why or whether my framework is better.   It … Continue reading →

Posted in Business model, Design tools, Enterprise architects and operating models, Strategy | Tagged , , , , , , , , , , | 2 Comments