Tag Archives: Organisation design

Five guiding thoughts for good operating model work

Posted on June 15, 2020 by andrew campbell

I enjoyed reading an article by Marcia Blenko, a Bain & Co advisor, about operating model work for charities – https://www.bridgespan.org/insights/library/organizational-effectiveness/nonprofit-operating-models.  The article follows the Bain definition of an operating model, which is focused on organisation structure, accountabilities, governance, systems … Continue reading →

Posted in Decision grids, Design principles, Design tools, Strategy, Tips for design work | Tagged , , , , , , , | 2 Comments

Finance function operating model

Posted on April 1, 2020 by andrew campbell

I was recently asked to give some help to a team working on an operating model for their Finance function.  The prime objective was to upgrade the function, so that it added more value and cost significantly less.  The particular … Continue reading →

Posted in Finance function, functional alignment, Value chain | Tagged , | 16 Comments

Value Chain Maps

Posted on June 12, 2018 by andrew campbell

Over the years, I have become convinced that a value chain map is a more powerful and more easily accepted starting point, both in consulting and teaching, for operating model work (compared, for example, to a capability map).  This blog … Continue reading →

Posted in Value chain | Tagged , , | 17 Comments

A KPMG framework

Posted on May 4, 2018 by andrew campbell

As readers of this blog will know, I am always interested in other frameworks (other than the Operating Model Canvas) because it is often possible to learn something or to see the same issues from a new perspective. So here … Continue reading →

Posted in Business model, OM frameworks | Tagged , , , , , , | 1 Comment

Operating models and agile

Posted on September 5, 2017 by andrew campbell

I recently gave a talk at the European Organization Design Forum on the topic of agile organizations.  This forced me to think deeply about what agile is and how it relates to organization design.  So let me share some of … Continue reading →

Posted in Agile and operating models | Tagged , , , , , , | 8 Comments

What is “architecture” in business design?

Posted on July 20, 2015 by andrew campbell

The IT community use the terms Business Architecture and Enterprise Architecture to describe the activity of “setting up” the business or the IT systems.   As a business strategist I have always found this language difficult.   I first came across it … Continue reading →

Posted in Enterprise architects and operating models | Tagged , , , , | 4 Comments

BCG’s approach to operating models

Posted on July 28, 2014 by andrew campbell

The Boston Consulting Group recently produced a report on the asset management industry.   The report has all sorts of insights about this industry, but it also has interesting material on BCG’s approach to operating model thinking.  I include a couple … Continue reading →

Posted in Design tools | Tagged , , , , , | 1 Comment

More on business models and operating models

Posted on April 12, 2014 by andrew campbell

I recently came across Deloitte’s framework for business models and operating models (see exhibit below).   I was quite taken by the framework and began to think about what it is missing and why or whether my framework is better.   It … Continue reading →

Posted in Business model, Design tools, Enterprise architects and operating models, Strategy | Tagged , , , , , , , , , , | 2 Comments