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Operating Model Canvas – Buy the book
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Author Archives: Andrew Campbell
Designing beyond the boundaries of the firm
Operating model design, like organisation design, is primarily about designing those activities that are under the control of the organisation: the inside. But organisations are increasingly reliant on a range of external relationships to succeed. The implication is that operating … Continue reading
Posted in stakeholders
Tagged Business partners, Levers of design, Suppliers, Tests of good design
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Choosing good process owners
This post is a repeat of one from June 4 – because it has a readability glitch. One test of a good operating model is the process owner test: “do you have a list of your most important processes and … Continue reading
Posted in Design tools
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Design Thinking is not Design
Most of the ideas in this post have been stolen from Marcio Dupont’s blog on May 1, 2014. Design Thinking has become a bit of a craze in both Business Schools and companies. But design work is more than design … Continue reading
Levels and actors in the design process
I was stimulated by two recent inputs. One was my two day course Designing Operating Models which ran at the end of April. Great inputs from participants. The second is a discussion on LinkedIn about the difference between architects and … Continue reading
Ashridge on Operating Models 