Author Archives: Andrew Campbell

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About Andrew Campbell

Ashridge Executive Education Focus on strategy and organisation Almost retired!

Design Principles that guide the design

I have already completed three blogs on the topic of design principles – design principles – how to get good ones, more on design principles and understanding design principles  .   But I was recently approached by my son, who is … Continue reading

Posted in Design principles, Levels of design | Tagged , , , | 1 Comment

What is “architecture” in business design?

The IT community use the terms Business Architecture and Enterprise Architecture to describe the activity of “setting up” the business or the IT systems.   As a business strategist I have always found this language difficult.   I first came across it … Continue reading

Posted in Enterprise architects and operating models | Tagged , , , , | 4 Comments

Stakeholders and operating models

I had an insight as a result of a meeting with Angela Frith from Woolworths in Australia.  Angela was spending a couple of days with me to talk about operating models.   I was sharing my tools.   One tool, which I … Continue reading

Posted in stakeholders | Tagged , , , , , | 2 Comments

More about design principles

The more work I do on operating models and organisation structures, the more I focus on creating good design principles.  For example, at a recent workshop in Brisbane (just showing off that I have a global client base!), I spent … Continue reading

Posted in Design principles | Tagged , , , , , , | 1 Comment

Another operating model canvas

I came across the following article on a site called “Community” run by a consulting company called Dynalucid.  It uses the business model canvas as a starting point for creating an operating model canvas for a function like IT.  My … Continue reading

Posted in OM frameworks, Operating Model Canvas | Tagged , , , , | 2 Comments

Wilson Perumal’s operating model?

If you have been reading this blog you will know that my definition of an operation model is PILOS – processes needed to execute the strategy, information systems needed to support the processes, locations and buildings to house the processes, … Continue reading

Posted in OM frameworks, Operating Model Canvas | Tagged , , , , | 2 Comments

Working on an operating model

In a recent LinkedIn discussion, Don Hutcheson raised the question of the role of organisation charts in Enterprise Architecture (which for me is just operating model work!) There were some interesting responses, which stimulated me to add this post (edited … Continue reading

Posted in Design tools | Tagged , , , , , , , , , , | 2 Comments

Why Design Thinking helps Operating Model work

I have been reading Jeane Lidtka’s book “Designing for Growth” and wanted to share some of her insights.   I also did Jeane’s on-line course – a Darden course with Coursera – which I highly recommend (well, I did not complete … Continue reading

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What is the right term for operational excellence?

I came across some interesting data from a report by PEX .   The PEX researchers spoke to 400 people in process or operational improvement rolls in July 2014.  One of the questions they asked was about terminology.  What is the … Continue reading

Posted in Lean, Op Excellence and Op Model | Tagged , , , , | Leave a comment

Capability chain – a combination of value chain and capability map

Those of you who have been reading my blog will know that I have been worrying away at the concept of a capability map.  Initially, as a business strategist, I could not really see the point of these time consuming … Continue reading

Posted in Capabilities, Value chain | 3 Comments