Author Archives: Andrew Campbell

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About Andrew Campbell

Ashridge Executive Education Focus on strategy and organisation Almost retired!

Value Streams, Context Maps and Process Maps

Posted on February 8, 2015 by Andrew Campbell

I have just been reading a 2013 article by Mike Rosen of Wilton Consulting Group about “context maps”.   I don’t like the name, but the article does quite a good job of laying out a flow of analysis that is … Continue reading →

Posted in Design tools, Value chain | Tagged , , , , | 1 Comment

Value chain maps or capability maps?

Posted on January 21, 2015 by Andrew Campbell
Posted in Capabilities, Value chain | Tagged , , , , , , , , | 3 Comments

More on value chain maps

Posted on January 19, 2015 by Andrew Campbell

At the recent course I run, Designing Operating Models, Mark Lancelott and I put our views on the importance of value chains to the test.   We started the tools part of the course with the following exercise 1.  Choose a … Continue reading →

Posted in Value chain | Tagged , , , , , , , | 4 Comments

The importance of starting with value chains

Posted on November 22, 2014 by Andrew Campbell

I am siting in Singapore overlooking the straights from Sentosa Island, about to contribute to a conference. (Sorry to boast but the view is … distracting)   But still time for a blog on operating models. Mark Lancelott of PA … Continue reading →

Posted in Design principles, Design steps, Value chain | Tagged , , , , , | 1 Comment

Change operating model or business model?

Posted on November 22, 2014 by Andrew Campbell

I just had to share this post with you, by famous author Geoffrey Moore (remember Crossing the Chasm?).   I am not sure I agree with it, and my definition of business model and operating model may be a little … Continue reading →

Posted in Business model | Leave a comment

Building up an operating model

Posted on September 13, 2014 by Andrew Campbell

Mark and I had a really strong group for our operating models course last week.   So we learnt as much as they did.  We had the chief executive of a business, a consultant from Capgemini, another from Grant Thornton, a … Continue reading →

Posted in Design steps | 6 Comments

Hoshin Kanri and Operating Models

Posted on August 8, 2014 by Andrew Campbell

This blog gives a link to a presentation on Hoshin Kanri, Balance Score Card and Value Disciplines and on how they all link to operating models.   In particular the presentation shows how companies with different operating models will have different … Continue reading →

Posted in Design tools, Strategy | Tagged , , , , , | Leave a comment

BCG’s approach to operating models

Posted on July 28, 2014 by Andrew Campbell

The Boston Consulting Group recently produced a report on the asset management industry.   The report has all sorts of insights about this industry, but it also has interesting material on BCG’s approach to operating model thinking.  I include a couple … Continue reading →

Posted in Design tools | Tagged , , , , , | 1 Comment

Business process hierarchy and operating models

Posted on July 11, 2014 by Andrew Campbell

Here are three charts that I have stolen from Paul Harmon’s blog at BP Trends.   Paul I have not asked permission, but if you object, I will take them out and just refer people to your site.   So please go … Continue reading →

Posted in Design tools, Lean, Op Excellence and Op Model, Levels of design, Value chain | Tagged , , , , , , | 3 Comments

More on Business Models and Business Architecture

Posted on July 2, 2014 by Andrew Campbell

I thought it would be helpful to add some of the further comment from the LinkedIn thread on diagrams for operating models. This is for those interested in the issue of language.  See the first blog on this. In the … Continue reading →

Posted in Business model, Enterprise architects and operating models | Tagged , , , , , | 4 Comments