Author Archives: Andrew Campbell

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About Andrew Campbell

Ashridge Executive Education Focus on strategy and organisation Almost retired!

How much detail do you need

Posted on April 30, 2014 by Andrew Campbell

This is a re-post of a previous blog that I have had to trash because it was attracting a stream of spam.  If you have read it before – my apologies. In a recent workshop, we were working on operating … Continue reading →

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Maybe there is a role for a capability map

Posted on April 16, 2014 by Andrew Campbell

Last night I was reading Roger Martin’s book “Playing to Win”. It is mainly about P&G. The chapter I focused on was the one where he talks about core capabilities. He draws on Michael Porter’s article “What is strategy?” and … Continue reading →

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Working with the Client/Sponsor to get a good brief

Posted on April 15, 2014 by Andrew Campbell

Last week I was leading a workshop, mainly for training purposes, but we used a live organisation issue.   A recently appointed manager volunteered his organisation partly because he was planning to make some significant changes, partly because his organisation was … Continue reading →

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More on business models and operating models

Posted on April 12, 2014 by Andrew Campbell

I recently came across Deloitte’s framework for business models and operating models (see exhibit below).   I was quite taken by the framework and began to think about what it is missing and why or whether my framework is better.   It … Continue reading →

Posted in Business model, Design tools, Enterprise architects and operating models, Strategy | Tagged , , , , , , , , , , | 3 Comments

Some thoughts on the process of design

Posted on April 2, 2014 by Andrew Campbell

I have realised over the years that the flow charts we put together to describe the work steps of a design project, which look very neat, dovetail into each other and make all kinds of rational logic, don’t describe what … Continue reading →

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Strategy, change and involvement

Posted on March 31, 2014 by Andrew Campbell

I was reading a post by Amy Gallo of HBR on change and …. it got me thinking.    First, some of the highlights. – 95% of transformation projects fail (this seems high to me – the McKinsey figure is “over … Continue reading →

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Levels of design and dimensions of design

Posted on March 21, 2014 by Andrew Campbell

In the last week I have been wrestling with levels and dimensions – all part of ongoing work on the Operating Model Canvas.   Here is where I have got to. There seem to be five levels of design 1. Strategic … Continue reading →

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Can enterprise architects help lean experts?

Posted on March 19, 2014 by Andrew Campbell

I was reading a blog from BiZZdesign by Marc Lankhorst & Peter Matthijssen, and it got me thinking … clearly a good blog. The core message in the blog is that lean experts should involve enterprise architects (people who have … Continue reading →

Posted in Enterprise architects and operating models, Lean, Op Excellence and Op Model | Tagged , , , , | 2 Comments

Tips for designing target operating models

Posted on March 17, 2014 by Andrew Campbell

This video describes six tips to help you with designing operating models.   I think you will get more from reading the blogs in this blog than from watching the video,  but if you prefer the human touch, the video will … Continue reading →

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How to get enough information about the detail

Posted on March 17, 2014 by Andrew Campbell

The following is mostly stolen from Don Reinertsen’s article “Going to Gemba”.  But it is worth stealing!  Thank you Don. In lean methodology, the way to get enough knowledge about details is to “go to gemba”.  This means going to … Continue reading →

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