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Operating Model Canvas – Buy the book
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Tag Archives: Operating Models
Lean6Sigma and operating models
I was stimulated by a LinkedIn discussion about how to ensure the customer is part of thinking about waste. The answer of course is obvious – the customer is at the heart of all judgments about waste. If an activity … Continue reading →
Posted in Lean, Op Excellence and Op Model, stakeholders
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Tagged 7 wastes, Lean, Operating Models, stakeholders, Target customers, Value proposition, waste
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Value chains, IT4IT and reference models
I have recently had a most rewarding exchange with Mark Smalley, who is part of a group working on IT4IT (this includes an information architecture to help IT tools interact with each other and a reference model – “an IT … Continue reading →
How to work with someone who does not understand operating models?
Today I was asked an interesting question. How can one engage senior managers in the importance of doing operating model work? My answer was that this is the wrong question, and I gave the analogy of a carpenter. If someone … Continue reading →
Posted in Design steps, Getting a brief from the client
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Tagged Operating Model Canvas, Operating Models, process of design
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2 Comments
Eleven visuals that communicate an operating model.
As some of you may know, I am writing a book on operating models, which will probably be called “Operating Model Canvas” – to connect with the “Business Model Canvas”. I am also making this the center piece of my … Continue reading →
From strategy to success: the role of operating models
I was looking at the Wilson Perumal website today. This consulting company has some useful blogs … and thirteen on operating models. I particularly liked one titled “Are you overlooking an essential part of your strategy” The article states “When … Continue reading →
Posted in Design steps, Strategy
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Tagged Operating Models, operational excellence, Strategy, target operating model, Transformation
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7 Comments
Peter Murchland on Operating Models
I have just come across an article Peter Murchland wrote on LinkedIn giving his definition of an operating model. I have copied chunks of his text because he provides a different perspective to my PILOS model (which is about to … Continue reading →
Posted in Design steps
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Tagged Elements of an operating model, Governance, Operating Models, Resource managmenet, System view
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4 Comments
What is functional alignment in an operating model
I have cut and pasted below a bit of an interview by Martha Heller of CIO with Jim BuBois, CIO Microsoft. I hope I am not transgressing copyright! But what Jim says is such a good example of IT being … Continue reading →
Posted in functional alignment
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Tagged functional alignment, IT operating model, marketing, Microsoft, Operating Models, processes
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Value chain, capability chain or operating chain?
Over the last year I have been going round in circles in my thinking about language. I am convinced that the best place to start when doing operating model work is with a stakeholder map that helps identify the stakeholders … Continue reading →
Stakeholders and operating models
I had an insight as a result of a meeting with Angela Frith from Woolworths in Australia. Angela was spending a couple of days with me to talk about operating models. I was sharing my tools. One tool, which I … Continue reading →
Posted in stakeholders
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Tagged design process, Operating Models, stakeholders, Strategy, Target customers, value chain analysis
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2 Comments
Ashridge on Operating Models 