Tag Archives: Operating Models

Value chains, IT4IT and reference models

I have recently had a most rewarding exchange with Mark Smalley, who is part of a group working on IT4IT (this includes an information architecture to help IT tools interact with each other and a reference model – “an IT … Continue reading

Posted in Enterprise architects and operating models, Value chain, Value proposition | Tagged , , , , , , , , , | 3 Comments

How to work with someone who does not understand operating models?

Today I was asked an interesting question.  How can one engage senior managers in the importance of doing operating model work?   My answer was that this is the wrong question, and I gave the analogy of a carpenter.   If someone … Continue reading

Posted in Design steps, Getting a brief from the client | Tagged , , | 2 Comments

Eleven visuals that communicate an operating model.

As some of you may know, I am writing a book on operating models, which will probably be called “Operating Model Canvas” – to connect with the “Business Model Canvas”.  I am also making this the center piece of my … Continue reading

Posted in Design tools, Operating Model Canvas | Tagged , , , , , , , , , , , | 26 Comments

From strategy to success: the role of operating models

I was looking at the Wilson Perumal website today.  This consulting company has some useful blogs … and thirteen on operating models.   I particularly liked one titled “Are you overlooking an essential part of your strategy” The article states “When … Continue reading

Posted in Design steps, Strategy | Tagged , , , , | 7 Comments

Peter Murchland on Operating Models

I have just come across an article Peter Murchland wrote on LinkedIn giving his definition of an operating model.    I have copied chunks of his text because he provides a different perspective to my PILOS model (which is about to … Continue reading

Posted in Design steps | Tagged , , , , | 4 Comments

What is functional alignment in an operating model

I have cut and pasted below a bit of an interview by Martha Heller of CIO with Jim BuBois, CIO Microsoft.  I hope I am not transgressing copyright!   But what Jim says is such a good example of IT being … Continue reading

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Tools for examining an existing or proposed operating model

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Value chain, capability chain or operating chain?

Over the last year I have been going round in circles in my thinking about language.   I am convinced that the best place to start when doing operating model work is with a stakeholder map that helps identify the stakeholders … Continue reading

Posted in Capabilities, Value chain | Tagged , , , , , , , , , , , | 7 Comments

Stakeholders and operating models

I had an insight as a result of a meeting with Angela Frith from Woolworths in Australia.  Angela was spending a couple of days with me to talk about operating models.   I was sharing my tools.   One tool, which I … Continue reading

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More about design principles

The more work I do on operating models and organisation structures, the more I focus on creating good design principles.  For example, at a recent workshop in Brisbane (just showing off that I have a global client base!), I spent … Continue reading

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