Tag Archives: Operating Models

Lean6Sigma and operating models

I was stimulated by a LinkedIn discussion about how to ensure the customer is part of thinking about waste.  The answer of course is obvious – the customer is at the heart of all judgments about waste.  If an activity … Continue reading

Posted in Lean, Op Excellence and Op Model, stakeholders | Tagged , , , , , , | Leave a comment

Value chains, IT4IT and reference models

I have recently had a most rewarding exchange with Mark Smalley, who is part of a group working on IT4IT (this includes an information architecture to help IT tools interact with each other and a reference model – “an IT … Continue reading

Posted in Enterprise architects and operating models, Value chain, Value proposition | Tagged , , , , , , , , , | 3 Comments

How to work with someone who does not understand operating models?

Today I was asked an interesting question.  How can one engage senior managers in the importance of doing operating model work?   My answer was that this is the wrong question, and I gave the analogy of a carpenter.   If someone … Continue reading

Posted in Design steps, Getting a brief from the client | Tagged , , | 2 Comments

Eleven visuals that communicate an operating model.

As some of you may know, I am writing a book on operating models, which will probably be called “Operating Model Canvas” – to connect with the “Business Model Canvas”.  I am also making this the center piece of my … Continue reading

Posted in Design tools, Operating Model Canvas | Tagged , , , , , , , , , , , | 26 Comments

From strategy to success: the role of operating models

I was looking at the Wilson Perumal website today.  This consulting company has some useful blogs … and thirteen on operating models.   I particularly liked one titled “Are you overlooking an essential part of your strategy” The article states “When … Continue reading

Posted in Design steps, Strategy | Tagged , , , , | 7 Comments

Peter Murchland on Operating Models

I have just come across an article Peter Murchland wrote on LinkedIn giving his definition of an operating model.    I have copied chunks of his text because he provides a different perspective to my PILOS model (which is about to … Continue reading

Posted in Design steps | Tagged , , , , | 4 Comments

What is functional alignment in an operating model

I have cut and pasted below a bit of an interview by Martha Heller of CIO with Jim BuBois, CIO Microsoft.  I hope I am not transgressing copyright!   But what Jim says is such a good example of IT being … Continue reading

Posted in functional alignment | Tagged , , , , , | Leave a comment